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terça-feira, 29 de setembro de 2009

September 30 - Secretary´s Day

Today, is the day that your phone will not stop ringing.
Get the sincere good wishes to take up your phone line.Congratulations on your dedication, competence, and especially for their existence.


'Apenas uma mensagem parabenizando a todos os profissionais de secretariado pelo seu dia!!"



segunda-feira, 28 de setembro de 2009

Etiquette tips for your interview success


Interview Etiquette Before the Interview

1. Your hair should be clean and combed.
2. Nails should be clean and trimmed.
3. Be conservative and err on the side of caution. If the company does not have a dress code, remember that its better to overdress than underdress.
4. Arrive at least 10 minutes before your interview. The extra minutes will also give time to fill out any forms or applications that might be required.
5. Turn off your cell phone or pager.
6. Don't assume that whoever greets you is the receptionist.


Interview Etiquette During the Interview

1. Make a positive and professional first impression by being assertive and giving a firm handshake to each interviewer and addressing each interviewer by name as he or she is introduced.
2. Reinforce your professionalism and your ability to communicate effectively by speaking clearly and avoiding "uhs", "you knows", and slang.
3. Use appropriate working. You won't receive extra points for each work that has more than 10 letters. Use technical terms only when appropriate to the question.


Interview Etiquette After the Interview

1. Shake each interviewer's hand and thank each interviewer by name.
2. Send a thank you note as soon after the interview as possible.



Text from:http://www.job-interview.net/interviewetiquette.htm

Dicas para uma entrevista de emprego.

Devemos nos preocupar muito com a impressão que iremos passar, pois a primeira que ficará registrada na mente do entrevistador.
Preocupar-se sempre em usar roupas discretas, cabelos penteados, unhas limpas.
Ser pontual, de preferência chegue 10 minutos antes, durante a entrevista sempre desligue o aparelho celular, responder as perguntas de forma clara e objetiva, nunca use gírias, memorize o nome entrevistador é de bom tom na saída cumprimentar agradecendo a oportunidade ao entrevistador pelo nome dele.

Vocabulário:
Combed: penteados
Trimmed: cortado
Be conservative : Ser conservador
Reinforce:Reforçar


Organising meetings


Organising a successful meeting takes time and planning. Try to allow plenty of time to

plan and publicise the meeting and ask others to help. There are a number of elements to

consider when planning a meeting.

Purpose

What is the central purpose of the meeting? Why is it important for members to be there?

Thinking about the purpose will enable you to clarify what needs to be covered and keep

control of the agenda. If the purpose is advertised clearly then this will help generate

attendance and support for the meeting. Think about inviting non-members; this is not

always appropriate but it can build support for issues and offer an opportunity for

recruitment at the same time.


Time and place

Think about when would be the best time for a meeting. Ask departmental representatives

what they think. If your campaign is aimed at a particular group of people, such as parttimers

or contract research staff, then check with someone from that group to ensure that

you plan the meeting for a time when they will be able to attend. Consider whether your

campaign would be best served by one large general meeting or meetings held in specific

departments – how are you going to involve the greatest amount of people? Consider the

dates of other meetings that you may need to feed into, for example: local committee,

general, or college/university meetings. The venue needs to be comfortable and accessible

for everyone. If the meeting will involve people from other sites consider rotating the

venue.


Duration

Don’t make the meeting too long. Let people know in advance when it will end so they

know what they are committing themselves to.

Refreshments

Always a good idea, particularly if you are going to be holding your meeting at lunchtime.

When you plan your campaign you should have built in specific resources for this type of

event. Think about how you are going to organise the refreshments. You need to make

sure that people are paying attention to the subject being discussed and are not being


side-tracked on how they can balance their plates and coffee at the same time! If you

provide food then give people time to sort themselves out at the beginning before you

start the meeting.

Involvement

Involve as many people in organising the meeting as possible. You could, ask people if

they would be willing to, for example: bring refreshments; photocopy and distribute the

agenda; help to set up the room; talk about an experience or concern they have had

related to your campaign; take notes and write up a report; or, very helpfully, bring along

colleagues, particularly new members of staff.


Agenda

Members need to know that the issues covered at the meeting will be relevant to them and

that they will be able to discuss issues that are important to them. You need to decide

whether you want this meeting to be specifically about your campaign or whether you are

using your campaign as an issue to get members along to hear about other associated

issues as well. Make sure that you are clear about the issues to be discussed in your

publicity.

Remember:

􀂄 Don’t put too many things on one agenda.

􀂄 If you have a lot of information to present, involve a number of different people.

􀂄 Ensure that there is alternation between presentations and discussions.

􀂄 Leave plenty of time for discussion.

􀂄 Make sure the discussion has a purpose. It helps if there is something you want

members to decide, advise you on, plan, or help you with.

􀂄 There’s no point in making decisions unless you intend to implement them.

What will implementing the decisions involve? Leave time in the meeting to

discuss implementation plans and to identify who will take responsibility for what.

􀂄 Write an agenda with approximate times for how long each item will take. Think about

what the meeting will feel like for participants.

􀂄 Decide who will facilitate the meeting.

Speakers

Inviting a guest speaker to your meeting can make the event more interesting to your

members. If you do decide to do this, then make sure that this is included in the publicity.

If the person is a guest speaker from outside the college or university then make sure that

someone is assigned to look after them. Make sure that they know when to turn up and

Ask them for a commitment to attend the meeting – people will judge the importance of

the meeting on what you tell them. If you are easily put off, they’ll think it doesn’t really

matter. Being persistent about getting a commitment lets them know that their presence is

important.


Facilitating the meeting

Most workplace meetings can be fairly informal and this is often more comfortable for

everyone. However, informality sometimes means that it’s comfortable for people who are

already in the know, but not for newcomers. It’s important to make sure that everyone

knows who everybody is, knows any conventions you observe about how discussions are

conducted, understands what is being discussed, and is encouraged to participate. If you

have a lot to say or have a strong opinion, you may want to ask someone else to facilitate

the meeting. The facilitator should intervene as little as possible and refrain from comment

on the issue under discussion. If it is going to be a large meeting it might be helpful to use

an aid for the facilitator – someone who can keep an eye on the time and check that all of

the people that have indicated that they would like to speak have been asked to do so.

On the day:

􀂄 Start the meeting with introductions.

􀂄 Make sure everyone can see an agenda.

􀂄 Give a brief overview of the meeting and explain what it is for.

􀂄 Explain any jargon or abbreviations.

􀂄 Leave plenty of time for discussion and encourage everyone to participate, ask for

contributions from people who are quiet or new.

􀂄 Keep to the times on the agenda.

􀂄 Don't let one or two individuals dominate the dialogue.

􀂄 Deal with one agenda item at a time.

􀂄 If appropriate, make sure that at the end of a discussion the group makes a clear, firm

decision.

􀂄 Make sure that everyone understands what implementing their decisions will involve –

ask members to do something specific in support of the decision they have made. This

is your chance to ensure that the membership realises that they are the ones that will

make the campaign a success. Don’t let them leave the meeting thinking that they can

leave it all up to you!

􀂄 Make sure that important issues and decisions are noted.

􀂄 At the end of the meeting explain what will happen next and when they will next be

involved


Checklist

􀂄 Think about the purpose of your meeting.

􀂄 Work out the best time to hold a meeting.

􀂄 Make sure that the venue is accessible to as many people as possible. If you have a

multi-site university or college then consider running meetings on all sites.

􀂄 Be aware of the time it will take to hold the meeting. Don’t let it go on too long.

􀂄 Think about refreshments and how they will be handled in the meeting.

􀂄 Make sure that there is a clear agenda.

􀂄 Give people clear responsibilities for specific tasks – is someone assigned to inviting the

guest speaker and looking after them on the day? Does someone have responsibility for

coordinating publicity?

􀂄 Make sure that the person facilitating the meeting knows what needs to be achieved at

the meeting and is aware of the time the meeting should last.

􀂄 Give someone the responsibility for chasing up volunteers after the meeting. If people

offer to help then make sure they are given something to do, otherwise they might not

offer in the future!

􀂄 Think about publicity after the meeting. Make sure that the decision taken at the

meeting are fed back to those that could not attend.
 
FONTE: http://www.ucu.org.uk/media/pdf/0/5/org_meeting_1.pdf

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Esse post dá algumas dicas de como preparar reunião, como por exemplo: local , equipamentos, pauta , ata.

domingo, 27 de setembro de 2009

IV Semana Acadêmica de Secretariado Executivo

Durante os dias 28, 29 e 30 de setembro acontecerá a IV Semana Acadêmica de Secretariado Executivo no auditório da universidade Unigranrio. Estaremos comemorando o dia Nacional do Secretário (a) e 15 anos do Curso de Secretariado Executivo.

Look Within


"People spend a lifetime searching for happiness;
looking for peace.
They chase idle dreams, addictions,
religions, even other people, hoping to fill the
emptiness that plagues them.
The irony is the only place they ever
needed to search was within themselve."

Text from: Ramona L. Anderson - http://www.pravsworld.com/new/experience_look_within.htm


"As pessoas passam a vida inteira procurando a paz e a felicidade.
Mas por ironia sempre esquecem de procurar dentro de si mesmas".

Vocabulário:
Happiness: feleicidade
Emptiness: Vazio
Within themselves: dentro de si

sábado, 26 de setembro de 2009

Administrative Professionals (Secretary's) Day






When : April 23, 2008, April 22, 2009
Administrative Professional's Week is celebrated from April 22 - 28, 2007.
National Professional Secretaries Week and National Secretary's Day was created in 1952 through the work of Harry F. Klemfuss of Young and Rubicam. Klemfuss recognized the importance and value of the position to a company or business. His goal was to encourage more women to become secretaries. Using his skill and experience in public relations, Klemfuss, promoted the values and importance of the job of secretaries. In doing so, he also created the holiday in recognition of the importance of secretaries.
Today, the title is changing and evolving. But, the recognition is equally important. There are two new terms in use today. They are "Administrative Professionals" and "Executive Admins". The two names sometimes mean different roles and responsibilities to different companies. Both are broader terms, that encompass more positions than the original "Secretary" role.
The name change recognizes and acknowledges that the role has changed significantly since 1952, and for the better at that. And in Harry Klemfuss' day, these postions were the realm of women. Today, you find some males in these positions.
The most common ways of recognizing your Administrative Professional(s) today are:
Flowers
Cards, often with shopping gift certificates
Take them to lunch
Candies
Assorted Gift Baskets
Administrative Professionals Day gifts are by far the most common way of giving recognition to these most imprtant people on your staff. What is the top gift?..... Giving flowers. Maybe, before you forget, you should
order some flowers now!


http://www.holidayinsights.com/other/secretary.htm


Esse texto é na verdade uma curiosidade sobre o dia da secretária, por aqui comemoramos no dia 30 de setembro. Mas o dia da secretária foi criado em 1952, com o objetivo de incentivar as mulheres a se tornarem secretárias e principalmente com a finalidade de reconhecer o valor das mesmas.
O texto ainda dá algumas dicas de presentes... essa é a parte que eu adoro!!!
Como toda e qualquer outra profissão a de secretariado executivo é uma importante profissão.
Sendo dia 22,25 ou 30 o que vale é sermos lembradas com carinho que merecemos.

Vocabulário:
encourage-incentivar, encorajar
recognition-reconhecimento
encompass-englobar, abranger


terça-feira, 22 de setembro de 2009

Dictionary: Terms of Makeup


Makeup: maquiagem
Liquid / fluid: líquidoCream: cremoso
Powder: em pó
Stick: bastão

Face

Foundation: baseOil Free Foundation: base não oleosa
Moisturizer: hidratante
Pressed Powder: pó compacto
Finishing Powder: pó finalizador, para ser aplicado após terminada a maquiagem.
Bronzer / Bronzing: pó bronzeador
Luminizer / Highlighter: iluminador
Concealer: corretivo
Makeup remover / cleanser: removedor de maquiagem
Makeup remover / Cleanser Wipes: lenços para remover maquiagem
Shimmer: termo usado para produtos que dão brilho à pele.

Eyes / Olhos
Eyeshadow: sombra
Eyeliner: delineador
Fluidline: Deleniador em gel
Mascara: rímel, máscara para cílios
Lash / Lashes: cílios
False Eyelashes: cílios postiços
Brow / Eyebrow: sobrancelha
Lips / Lábios
Lipstick: batom
Gloss / Lipgloss: gloss
Lip plumpers: produtos que aumentam o tamanho dos lábios
Lip tint / Lip stain: produto que colore, de consistência mais leve que batom
Lip liner: delineador para lábios
Lip pencil: lápis para lábios
Lip care / Lip treatment: produtos de tratamento
Others...
Nail: unhas
Nail Polish: esmalte
Polish Remover: removedor de esmalte
Brush: pincel
Brush set / kit: kit de pincéis
Blend, blending: mesclar as cores, esfumar
Brand: marca
Moisturizer: hidratante