Today, is the day that your phone will not stop ringing.
Get the sincere good wishes to take up your phone line.Congratulations on your dedication, competence, and especially for their existence.
'Apenas uma mensagem parabenizando a todos os profissionais de secretariado pelo seu dia!!"
terça-feira, 29 de setembro de 2009
September 30 - Secretary´s Day
Postado por Ana Carolina às 19:21 0 comentários
segunda-feira, 28 de setembro de 2009
Etiquette tips for your interview success

Interview Etiquette Before the Interview
1. Your hair should be clean and combed.
2. Nails should be clean and trimmed.
3. Be conservative and err on the side of caution. If the company does not have a dress code, remember that its better to overdress than underdress.
4. Arrive at least 10 minutes before your interview. The extra minutes will also give time to fill out any forms or applications that might be required.
5. Turn off your cell phone or pager.
6. Don't assume that whoever greets you is the receptionist.
Interview Etiquette During the Interview
1. Make a positive and professional first impression by being assertive and giving a firm handshake to each interviewer and addressing each interviewer by name as he or she is introduced.
2. Reinforce your professionalism and your ability to communicate effectively by speaking clearly and avoiding "uhs", "you knows", and slang.
3. Use appropriate working. You won't receive extra points for each work that has more than 10 letters. Use technical terms only when appropriate to the question.
Interview Etiquette After the Interview
1. Shake each interviewer's hand and thank each interviewer by name.
2. Send a thank you note as soon after the interview as possible.
Text from:http://www.job-interview.net/interviewetiquette.htm
Dicas para uma entrevista de emprego.
Devemos nos preocupar muito com a impressão que iremos passar, pois a primeira que ficará registrada na mente do entrevistador.
Preocupar-se sempre em usar roupas discretas, cabelos penteados, unhas limpas.
Ser pontual, de preferência chegue 10 minutos antes, durante a entrevista sempre desligue o aparelho celular, responder as perguntas de forma clara e objetiva, nunca use gírias, memorize o nome entrevistador é de bom tom na saída cumprimentar agradecendo a oportunidade ao entrevistador pelo nome dele.
Vocabulário:
Combed: penteados
Trimmed: cortado
Be conservative : Ser conservador
Reinforce:Reforçar
Postado por Isa Minas às 09:13 0 comentários
Organising a successful meeting takes time and planning. Try to allow plenty of time to
plan and publicise the meeting and ask others to help. There are a number of elements to
consider when planning a meeting.
Purpose
What is the central purpose of the meeting? Why is it important for members to be there?
Thinking about the purpose will enable you to clarify what needs to be covered and keep
control of the agenda. If the purpose is advertised clearly then this will help generate
attendance and support for the meeting. Think about inviting non-members; this is not
always appropriate but it can build support for issues and offer an opportunity for
recruitment at the same time.
Time and place
Think about when would be the best time for a meeting. Ask departmental representatives
what they think. If your campaign is aimed at a particular group of people, such as parttimers
or contract research staff, then check with someone from that group to ensure that
you plan the meeting for a time when they will be able to attend. Consider whether your
campaign would be best served by one large general meeting or meetings held in specific
departments – how are you going to involve the greatest amount of people? Consider the
dates of other meetings that you may need to feed into, for example: local committee,
general, or college/university meetings. The venue needs to be comfortable and accessible
for everyone. If the meeting will involve people from other sites consider rotating the
venue.
Duration
Don’t make the meeting too long. Let people know in advance when it will end so they
know what they are committing themselves to.
Refreshments
Always a good idea, particularly if you are going to be holding your meeting at lunchtime.
When you plan your campaign you should have built in specific resources for this type of
event. Think about how you are going to organise the refreshments. You need to make
sure that people are paying attention to the subject being discussed and are not being
side-tracked on how they can balance their plates and coffee at the same time! If you
provide food then give people time to sort themselves out at the beginning before you
start the meeting.
Involvement
Involve as many people in organising the meeting as possible. You could, ask people if
they would be willing to, for example: bring refreshments; photocopy and distribute the
agenda; help to set up the room; talk about an experience or concern they have had
related to your campaign; take notes and write up a report; or, very helpfully, bring along
colleagues, particularly new members of staff.
Agenda
Members need to know that the issues covered at the meeting will be relevant to them and
that they will be able to discuss issues that are important to them. You need to decide
whether you want this meeting to be specifically about your campaign or whether you are
using your campaign as an issue to get members along to hear about other associated
issues as well. Make sure that you are clear about the issues to be discussed in your
publicity.
Remember:
Don’t put too many things on one agenda.
If you have a lot of information to present, involve a number of different people.
Ensure that there is alternation between presentations and discussions.
Leave plenty of time for discussion.
Make sure the discussion has a purpose. It helps if there is something you want
members to decide, advise you on, plan, or help you with.
There’s no point in making decisions unless you intend to implement them.
What will implementing the decisions involve? Leave time in the meeting to
discuss implementation plans and to identify who will take responsibility for what.
Write an agenda with approximate times for how long each item will take. Think about
what the meeting will feel like for participants.
Decide who will facilitate the meeting.
Speakers
Inviting a guest speaker to your meeting can make the event more interesting to your
members. If you do decide to do this, then make sure that this is included in the publicity.
If the person is a guest speaker from outside the college or university then make sure that
someone is assigned to look after them. Make sure that they know when to turn up and
Ask them for a commitment to attend the meeting – people will judge the importance of
the meeting on what you tell them. If you are easily put off, they’ll think it doesn’t really
matter. Being persistent about getting a commitment lets them know that their presence is
important.
Facilitating the meeting
Most workplace meetings can be fairly informal and this is often more comfortable for
everyone. However, informality sometimes means that it’s comfortable for people who are
already in the know, but not for newcomers. It’s important to make sure that everyone
knows who everybody is, knows any conventions you observe about how discussions are
conducted, understands what is being discussed, and is encouraged to participate. If you
have a lot to say or have a strong opinion, you may want to ask someone else to facilitate
the meeting. The facilitator should intervene as little as possible and refrain from comment
on the issue under discussion. If it is going to be a large meeting it might be helpful to use
an aid for the facilitator – someone who can keep an eye on the time and check that all of
the people that have indicated that they would like to speak have been asked to do so.
On the day:
Start the meeting with introductions.
Make sure everyone can see an agenda.
Give a brief overview of the meeting and explain what it is for.
Explain any jargon or abbreviations.
Leave plenty of time for discussion and encourage everyone to participate, ask for
contributions from people who are quiet or new.
Keep to the times on the agenda.
Don't let one or two individuals dominate the dialogue.
Deal with one agenda item at a time.
If appropriate, make sure that at the end of a discussion the group makes a clear, firm
decision.
Make sure that everyone understands what implementing their decisions will involve –
ask members to do something specific in support of the decision they have made. This
is your chance to ensure that the membership realises that they are the ones that will
make the campaign a success. Don’t let them leave the meeting thinking that they can
leave it all up to you!
Make sure that important issues and decisions are noted.
At the end of the meeting explain what will happen next and when they will next be
involved
Checklist
Think about the purpose of your meeting.
Work out the best time to hold a meeting.
Make sure that the venue is accessible to as many people as possible. If you have a
multi-site university or college then consider running meetings on all sites.
Be aware of the time it will take to hold the meeting. Don’t let it go on too long.
Think about refreshments and how they will be handled in the meeting.
Make sure that there is a clear agenda.
Give people clear responsibilities for specific tasks – is someone assigned to inviting the
guest speaker and looking after them on the day? Does someone have responsibility for
coordinating publicity?
Make sure that the person facilitating the meeting knows what needs to be achieved at
the meeting and is aware of the time the meeting should last.
Give someone the responsibility for chasing up volunteers after the meeting. If people
offer to help then make sure they are given something to do, otherwise they might not
offer in the future!
Think about publicity after the meeting. Make sure that the decision taken at the
meeting are fed back to those that could not attend.
FONTE: http://www.ucu.org.uk/media/pdf/0/5/org_meeting_1.pdf
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Esse post dá algumas dicas de como preparar reunião, como por exemplo: local , equipamentos, pauta , ata.
Postado por Mari Estephanih às 09:00 0 comentários
domingo, 27 de setembro de 2009
IV Semana Acadêmica de Secretariado Executivo
Durante os dias 28, 29 e 30 de setembro acontecerá a IV Semana Acadêmica de Secretariado Executivo no auditório da universidade Unigranrio. Estaremos comemorando o dia Nacional do Secretário (a) e 15 anos do Curso de Secretariado Executivo.
Postado por Isa Minas às 14:11 0 comentários
Look Within

"People spend a lifetime searching for happiness;
looking for peace.
They chase idle dreams, addictions,
religions, even other people, hoping to fill the
emptiness that plagues them.
The irony is the only place they ever
needed to search was within themselve."
Text from: Ramona L. Anderson - http://www.pravsworld.com/new/experience_look_within.htm
"As pessoas passam a vida inteira procurando a paz e a felicidade.
Mas por ironia sempre esquecem de procurar dentro de si mesmas".
Vocabulário:
Happiness: feleicidade
Emptiness: Vazio
Within themselves: dentro de si
Postado por Isa Minas às 13:31 0 comentários
sábado, 26 de setembro de 2009
Administrative Professionals (Secretary's) Day
When : April 23, 2008, April 22, 2009
Administrative Professional's Week is celebrated from April 22 - 28, 2007.
National Professional Secretaries Week and National Secretary's Day was created in 1952 through the work of Harry F. Klemfuss of Young and Rubicam. Klemfuss recognized the importance and value of the position to a company or business. His goal was to encourage more women to become secretaries. Using his skill and experience in public relations, Klemfuss, promoted the values and importance of the job of secretaries. In doing so, he also created the holiday in recognition of the importance of secretaries.
Today, the title is changing and evolving. But, the recognition is equally important. There are two new terms in use today. They are "Administrative Professionals" and "Executive Admins". The two names sometimes mean different roles and responsibilities to different companies. Both are broader terms, that encompass more positions than the original "Secretary" role.
The name change recognizes and acknowledges that the role has changed significantly since 1952, and for the better at that. And in Harry Klemfuss' day, these postions were the realm of women. Today, you find some males in these positions.
The most common ways of recognizing your Administrative Professional(s) today are:
Flowers
Cards, often with shopping gift certificates
Take them to lunch
Candies
Assorted Gift Baskets
Administrative Professionals Day gifts are by far the most common way of giving recognition to these most imprtant people on your staff. What is the top gift?..... Giving flowers. Maybe, before you forget, you should order some flowers now!
http://www.holidayinsights.com/other/secretary.htm
Vocabulário:
encourage-incentivar, encorajar
Postado por Ana Carolina às 12:55 0 comentários
terça-feira, 22 de setembro de 2009
Dictionary: Terms of Makeup

Face
Eyes / Olhos
Lip care / Lip treatment: produtos de tratamento
Postado por Liliane Fagundes às 04:07 0 comentários
Marcadores: http://sobrancelhasecilios.blogspot.com/2009/01/dicionrio-de-termos-de-maquiagem-em.html





