The Secretarial and Office Professional Ethics

The ethics of a Secretary are moral principles relating to the job that you will be bound by. These requirements are automatically taken on board when you accept any position as a Secretary and you will be expected to uphold them at all times. You really do take the Secretarial Oath when you become a Secretary.
Ethics - No 1
• Confidentiality - Always keep information private and confidential about the firm you work for and its clients. Never repeat sensitive information even if you are in a discussion where everyone is wondering what is happening and you know. Always be trusted.
Ethics - No 2
• Honesty - do not take the credit for something you did not do and do not let someone else enjoy the credit for something you did do! Always tell the truth. Trust me, you will be more credible with both your boss and fellow workers.
Ethics - No 3
• Loyalty - always be loyal to your boss and company. Never sell them out at any cost. However, having said this, your boss also has to prove to you he/she is worthy of your loyalty. Do not get caught up in the office gossip. If you display your loyalty you will receive the same in return.
Ethics - No 4
• Reliable - show you are reliable. Be punctual for work and meetings at all times, and remember, always take the relevant documentation with you to the meetings. Do not abuse the 'sickie'. You just never know what your future holds in relation to your health. Ensure every task you are given is completed on time and to the best of your ability.
Ethics - No 5
• Responsible - Prove you are responsible by setting priorities and carrying out tasks in a timely manner. Always meet deadlines when they are given. Your boss puts his/her confidence in you. Write yourself a 'to do' list - even if its priority changes 10 times a day. Do not delegate if the job cannot be done as efficiently and accurately as you would have done it. If you do delegate, always check that the project is on track time wise. Do not just forget about it because someone else is doing it.
Ethics - No 6
• Work unsupervised - Always keep your work up to date and be productive. Meet deadlines. Priorities, and priorities. Every day write up a list of the tasks you need to undertake to ensure none are overlooked and have them in priority order.
Ethics - No 7
• Be Co-operative - always assist and share your expertise with your colleagues wherever it is possible. Always be happy to carry out duties asked of you....but also know when to say 'No' (gently) and explain why you can not do the task asked of you. Do not overload yourself. It is becoming more popular in the workplace these days for Secretaries to take on the training role within their organization.
Ethics - No 8
• Flexibility - If its 5.00pm and your boss needs an important report typed and faxed immediately - do it! The best jobs are where you have a 'give and take' arrangement. You just never know when you may want an hour off at a minute's notice to attend an emergency.
Ethics - No 9
• Multi-Skilling - Learn as much as possible about computer programs and other positions in the organization. You just may need this knowledge when you apply for advancement within the firm. This is also particularly useful as you are usually the one who has to show the boss how to use some of the computer programs. The trend these days is for the boss to have more 'hands on' with software e.g. e-mail, spread sheeting. Like I said above, you could be asked to take on training too if you were familiar with the programs.
Ethics - No 10
• Bribery - Do not be tempted to accept gifts or favors from internal or external clients just in case there's an underlying reason. Always follow your Company's procedures and policies. Very rarely you will ever get something for nothing - there is usually always a trade-off. You may end up paying the ultimate price - your job!
Incorporate the above ethics in your role and you will find both your boss and your work colleagues will respect you as a person and your position as a secretary.

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Comentário: Texto muito importante para um melhor desempenho de um profissional de secretariado, levando em consideração que ética profissional é o princípio de boas maneiras para qualquer profissão.
Temos algumas características que se encaixam no quesito ética profissional, uma secretária deve ter uma postura sempre discreta, ser honesta, manter em sigilo as informações confidenciais da empresa, deve ser leal, confiável, responsável, flexível e em hipótese alguma aceitar subornos.


Vocabulário:
Uphold – defender
Wondering – pensando
Happening – acontecendo
Fellow – companheiro
Ensure – assegurar
Carrying – carregando
Learn – aprender